POLICIES
XL PRINTING Shipping Policy

XL PRINTING Ships Monday Through Friday. Heavy or large items require charges in addition to the normal shipping rates. Products will not ship to P.O Boxes. Orders placed after 12:00 pm Pacific Standard Time will be processed the next business day. Shipping & Handling is calculated during the checkout process. When an order is submitted, you will receive an email confirming that your order has been received. For information on the status of your order, email us at sales@xlprinting.com . Orders usually ship 7-10 days from the time your order is received. Special arrangements can be made by contacting XL PRINTING. Alaska or Hawaii: Allow 1-2 additional days for shipping. Orders outside of the Continental United States require additional shipping calculations.

Billing & Exchange/Return/Refund Policy

All banners and printed products are considered custom. Custom products are non-refundable. Any malfunction of hardware products should be addressed by calling (949) 391-4090. Customers will have 7 days from delivery date to inspect hardware of any defects. After the 7 day period, any malfunction or defect shall be the responsibility of the end user. Hardware may be returned for a full refund minus a 15% restocking fee as long as the hardware has not been used or damaged in any way. All products purchased & shipped will be billed by XL PRINTING, LLC.

Ship all returns prepaid to:
XL PRINTING
17 Hammond ste 403
Irvine, CA 92618

Credit Card Security
XL PRINTING uses Secure Socket Layer (SSL) the Internet Industry Standard, and state of the art encryption to keep your credit card information secure.

Privacy Statement for XL PRINTING

XL PRINTINGhas created this privacy statement in order to demonstrate our firm commitment to privacy.The following discloses the information gathering and dissemination practices for this Web site: XL PRINTING

Information Automatically Logged

We use your IP address to help identify you and your shopping cart. Your IP # will help identify origination of order & limit fraudulent credit card orders.

Registration Forms

Our site’s registration form requires users to give us demographic information (like their zip code, age, or income level).

Demographic and profile data is also collected at our site.
We use this data to tailor our visitor’s experience at our site showing them content that we think they might be interested in, and displaying the content according to their preferences.

Order Forms

Our site uses an order form for customers to request information, products, and services. We collect contact information (like their email address), financial information (like their account or credit card numbers), and demographic information (like their zip code, age, or income level).

Contact information from the order forms is used to ship purchases, information about our company. The customer’s contact information is also used to send promotional material from some of our partners to our customers, and to get in touch with the visitor when necessary.

Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Financial information that is collected is used to bill the user for products and services.

Demographic and profile data is also collected at our site.
We use this data to tailor our visitor’s experience at our site showing them content that we think they might be interested in, and displaying the content according to their preferences.

Surveys

Our online surveys ask visitors for contact information (like email address). Contact information from the surveys is used to ship purchases, information about our company. The customer’s contact information is also used to send promotional material from some of our partners to our customers, and to get in touch with the visitor when necessary. Users may opt-out of receiving future mailings; see the choice/opt-out section below.

Contests

We run contests on our site in which we ask visitors for contact information (like email address).

Contact information from the contests is used to ship purchases, information about our company. The customer’s contact information is also used to send promotional material from some of our partners to our customers, and to get in touch with the visitor when necessary.

Users may opt-out of receiving future mailings; see the choice/opt-out section below.

External Links

This site may contain links to other sites. XL PRINTING is not responsible for the privacy practices or the content of such Web sites.

Choice/Opt-Out

Our site provides users the opportunity to opt-out of receiving promotional/marketing information fromus.

1. You can visit the following URL: http://www.XL PRINTING.com
2. Contact sales@XLPRINTING.com

Data Quality/Access

This site gives users the following options for changing and modifying information previously provided:

1. You can visit the following URL: http://www.XLPRINTING.com

Color Matching
Mock ups are provided upon request via email or the web. Color matching is done to the best of our ability. Due to the infinite configuration possibilities of end-user hardware and software, it is impossible to perfectly match the mock up that is provided. Purchaser acknowledges that some variances from digital representations and actual product will occur. All samples or Mock ups are understood to be representations only of the printed product, and will inevitably have some degrees’ of deviance from a digital monitor’s image.

Printing Yield:
XL PRINTING uses industry standard printing materials. Vinyl banners are run on either 54″, 80″ wide or 126″ 13oz reinforced pvc vinyl. All quotes are based on printing with a proper yield of no more than 10% waste, (36″ wide banners will can and usually print 2up on a 73″ material & finish at 34.5″ wide).

Warranty info:
Under no circumstances will a refund be issued for any custom printed graphics. All graphics produced are completely custom, and are therefore only of value to the original purchaser. Vehicle wraps do not carry a replacement warranty. Due to the infinite amount of potential causes to wrap failure, XL PRINTING will, on a case per case basis, inspect, review, and repair wraps at a discounted price to the customer. Any and all defects are limited to faulty materials. “Peeling” and “Lifting” in tight areas or in corners are considered normal wear and tear issues. Vinyl vehicle wraps are expected to last between 2-3 years with proper care. Under no circumstances will installation error be considered a defect.

Indemnity
In-house Installation:
XL PRINTING provides this in-house capability to our clients and purchasers of our product as a service and warrants the quality of workmanship performed for a period of up to 3 months. The performance warranty of our materials range from 1 year to 3 years depending on which material is chosen. XL PRINTING and its affiliates will not be held responsible for installation discrepancies or material failures.
Onsite Installation:
XL PRINTING provides this onsite service to our clients and purchasers of our product solely as a convenience and in no way does XL PRINTING warrant or underwrite the quality of workmanship by the installer located for your application. XL PRINTING and its affiliates will not be held responsible for installation discrepancies.
Client agrees to indemnify and hold XL PRINTING and our subsidiaries, affiliates, officers, agents, co-branders, print vendors, business partners, employees, successors or assigns harmless from any claim or demand, including attorney fees, made by you and any third party due to or arising out of Content you submit, post to or transmit through the web or postal services to be used in the design.
Client understands and agrees that XL PRINTING and our subsidiaries, affiliates, officers, agents, co-branders, print vendors, business partners, employees, successors or assigns assume no responsibility for the timeliness, deletion, mis-delivery or failure to store any user communication, design, graphic, or photo that you or any other person customizes or supplies.

Contacting the Web Site

If you have any questions about this privacy statement, the practices of this site, or your dealings with this Web site, you can contact:

sales@xlprinting.com

Who we are
Our website address is: http://xlprinting.com.

What personal data we collect and why we collect it
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Contact forms
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

Analytics
Who we share your data with
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data
Visitor comments may be checked through an automated spam detection service.